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Telecommunications, Manager-Disney Reservation Center Job Summary:The Telecommunications Manager leads a team of Salaried and O&T team members in supporting our clients and vendors at the Disney Reservation Center. You will manage the integration of the Automatic Call Distribution (ACD) with CTI, QM and speech adjunct systems. This includes strategy, implementation and documentation of call routing solutions including IVR and CTI data points. From a project implementation perspective may lead task teams to develop requirements for new business. After registering you may be able to apply for this job directly (if still active) on (Parks, Experiences and Products)'s site. Future job matches may be sent from Geebo approved job partners.
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